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The Core Difference
Both tools handle online appointment booking, but they part ways on one practical question right away: Appointy publishes its prices openly and starts from a clear, low entry point, while Acuity Scheduling’s named plan tiers are available only through a demo or sales conversation — though Acuity’s site does signal a starting figure of $16/month. If price transparency matters to your decision today, that gap shapes everything else.
Beyond pricing, both cover broadly similar territory — online booking, calendar management, payments, mobile apps, and service-industry verticals — but they each carry distinct features worth weighing carefully.
Pricing
Appointy
Appointy publishes three flat tiers, all billed annually:
| Plan | Price |
|---|---|
| GROWTH | $19.99/month, billed annually |
| PROFESSIONAL | $49.99/month, billed annually |
| ENTERPRISE | $79.99/month, billed annually |
Acuity Scheduling
Acuity’s pricing page signals plans starting at $16/month, but the named plan tiers and their specific prices are only available through a demo or sales conversation — you won’t find a full breakdown published. Our capture confirmed this: per-plan prices aren’t listed publicly.
Side-by-Side Pricing Snapshot
| Appointy | Acuity Scheduling | |
|---|---|---|
| Entry price | $19.99/month, billed annually | From $16/month (per site headline) |
| Mid tier | $49.99/month, billed annually | Not published; requires sales conversation |
| Top tier | $79.99/month, billed annually | Not published; requires sales conversation |
| Price transparency | Full, on pricing page | Partial — starting figure only |
Features, Side by Side
Scheduling & Booking
Both tools cover core online booking. Appointy lists support for appointments and resources, classes, workshops and events, and tours, rides and activities — giving it a fairly broad scheduling vocabulary. It also includes New Google bookings, Google Calendar sync + iCal feed, unlimited services, and unlimited appointments (with a 100-appointments-per-month cap on entry-level usage).
Acuity lists Online Booking, Class Scheduling, Calendar Management, and Availability Controls as named capabilities, alongside Staff Management and a Website Builder.
Payments
Appointy captures Square Payments and Point of Sale, and accepts payments through Stripe, PayPal, and Authorize.NET. It also lists Gift certificates as a feature.
Acuity lists Invoicing Software and Point of Sale among its capabilities.
Automation & Reminders
Appointy includes Automatic reminders and SMS text customization. Acuity’s positioning emphasizes scheduling automation broadly, and the feature list includes Client Management.
Integrations & Extensions
Appointy lists Zapier (Connect with over 1000 apps) and Website integration explicitly. Acuity lists API Documentation as an available resource, suggesting developer-level integration paths exist, though the fact sheet doesn’t describe them further.
Branding & Customization
Appointy includes Removal of Appointy branding and Custom development available at additional cost as listed options. Acuity’s positioning emphasizes full customization and includes a Website Builder, though the fact sheet doesn’t specify further what customization covers.
Support
Appointy lists Live chat/Email support, a Dedicated relationship manager available at additional cost, and Premium support with Service Level Agreement as options. Acuity’s captured features don’t detail support tiers beyond the general offering.
Some users of Acuity Scheduling report friction with customer support, the mobile app, scheduling and dispatch, price/value, and features and functionality — worth keeping in mind as you evaluate. We don’t have equivalent third-party review data for Appointy to offer a comparison on that front.
Mobile
Both tools list a Mobile App.
Who Each Tool Serves
Appointy
Appointy’s positioning spans Health & Wellness, Education, Medicine, Fitness and Recreation, Salon & Beauty, Professional Services, Government, and Other Services — a wide range of verticals. Features like resource scheduling, gift certificates, staff login, and support for tours and classes suggest it’s practical for businesses that need to manage more than simple one-on-one appointments. Its fully published pricing, starting at $19.99/month billed annually, makes it accessible for smaller operations that want to know their costs upfront before committing.
Acuity Scheduling
Acuity covers Beauty, Business Services, Wellness, Fitness, Visual and Performing Arts, and Education, with features including Staff Management, Invoicing Software, Availability Controls, and a Website Builder. Its positioning leans into scheduling automation and full customization. Because per-plan pricing requires a sales conversation, businesses that need to quickly compare costs at a glance will hit a friction point — but those comfortable with a demo process will get more detail.
Choose Appointy if…
- You want to see exactly what you’ll pay before talking to anyone — Appointy publishes three clear tiers from $19.99 to $79.99/month, billed annually.
- You need scheduling across a broad mix of appointment types, including tours, rides, activities, classes, and resource scheduling.
- Gift certificates, Stripe/PayPal/Authorize.NET payment flexibility, or SMS text customization are on your must-have list.
- You’re connecting to a wide app ecosystem via Zapier.
Choose Acuity Scheduling if…
- You’re comfortable with a sales conversation to get pricing details and want to explore what Acuity’s customization and automation features cover for your specific setup.
- Invoicing software and a built-in website builder are relevant to how you run your business.
- You operate in one of Acuity’s listed verticals — Beauty, Wellness, Fitness, Visual and Performing Arts, Business Services, or Education — and want a tool that positions itself squarely for those audiences.
- API access for custom integrations is a priority and you have development resources to use it.
Pricing figures reflect what was captured in mid-to-late 2026; check each vendor’s site directly for the latest before committing.